your privacy

privacy policy & Cookies

Last updated: 11 November 2026

This policy explains what personal data UK Line Markings collects through this website, why we collect it, who we share it with and what your rights are. We keep it short and plain on purpose.

1. Who we are

This website is run by UK Line Markings. Our business address is [address]. We operate from Woking, Surrey.

We are the data controller for personal data collected through this website. If you have any privacy questions, email us at [email protected] or call 0333 054 1970.

2. What personal data we collect

• Contact form: your name, email address, phone number, postcode and the message you write. If you send us site details, photos or files for a quote, we collect those too.
• Email or phone: if you contact us directly, we keep the details you give us so we can deal with your enquiry.
• Automatic server logs: your IP address, browser type, device, pages visited and the date and time of your visit. We use these for security and to keep the site running.
• Analytics: if you accept analytics cookies, we use Google Analytics 4 to understand how the site is used (see section 6).

We do not run an online shop and we do not take payments through this website. The site is not aimed at children and we do not knowingly collect children's data.

3. How and why we use your data

What we do	Lawful basis (UK GDPR)
Reply to your enquiry and provide a quote	Legitimate interests, or taking steps at your request before a contract
Carry out the work if you become a customer	Contract
Keep the website secure and prevent spam	Legitimate interests
Understand how the site is used and improve it (Google Analytics)	Consent, given through the cookie banner
Keep records for tax, accounting and legal reasons	Legal obligation

We use the details you send through the contact form only to deal with your enquiry. We will not add you to a marketing list without your separate permission, and we never sell your data.

4. Who we share your data with

We only share personal data with organisations that help us run the site and the business:

• Stress Free Websites Ltd hosts and manages this website on a UK-based server.
• Google provides reCAPTCHA on the contact form and, with your consent, Google Analytics. Google may process data outside the UK (see 4a).
• Mailgun relays messages from the website contact form to our email.
• Our accountants and professional advisers where necessary, and public authorities where the law requires it.

4a. Transfers outside the UK

This website is hosted in the UK. Google may transfer data to countries outside the UK, including the USA. Where it does, it relies on UK-recognised safeguards such as the UK-US data bridge or the UK International Data Transfer Agreement.

5. Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you and get a copy of it;
• have inaccurate data corrected;
• have your data deleted in some circumstances;
• restrict or object to our use of your data, including where we rely on legitimate interests;
• receive your data in a portable format in some circumstances;
• withdraw your consent at any time where we rely on it (for example, analytics cookies).

To use any of these rights, email [email protected]. We will reply within one month and will not normally charge a fee.

If you are unhappy with how we have handled your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

6. Cookies

Cookies are small text files stored on your device. When you first visit, a banner lets you accept or decline non-essential cookies. Analytics cookies are set only if you accept. You can change your choice at any time using the cookie settings link in the site footer.

Cookie	Set by	What it does	Category	Typical duration
Cookie consent	Us	Remembers your cookie choice	Strictly necessary	12 months
_GRECAPTCHA	Google reCAPTCHA	Tells people from bots on the contact form	Strictly necessary (security)	Up to 6 months
_ga	Google Analytics	Distinguishes visitors so we can count visits	Analytics (consent)	Up to 2 years
_ga_123	Google Analytics	Tracks a visit (session)	Analytics (consent)	Up to 2 years

Strictly necessary cookies keep the site secure and remember your cookie choice. They do not need your consent.

Analytics cookies are used by Google Analytics 4 and are set only if you accept them.

Managing cookies. Besides our banner, you can delete or block cookies in your browser settings. Guidance for common browsers is at aboutcookies.org. Blocking strictly necessary cookies may stop parts of the site working.

7. Security

We take reasonable technical and organisational steps to protect your data, including serving this website over HTTPS. Please avoid sending sensitive information through the contact form.

8. Links to other sites

This website may link to other sites, such as Google reviews. We are not responsible for their privacy practices, so please read their policies.

9. Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date at the top.